Frequently Asked Questions

We have answers to all your questions, however silly it may sound.

General FAQs
Flex Corporate Card
Flex PLUS
When will the funds show in my account?
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After initiating a transfer, your funds will be credited to your Flex business account within 1 business day. On a successful credit, you will receive an email notifying you of the same.

What is spend management?
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Spend management is the way an organisation optimises its business spend and implements efficient steps to increase financial performance.

What can I do on the Flex dashboard?
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On the Flex dashboard, you can:

  • Gather real-time information on purchases.
  • Issue physical and virtual cards for purchases.
  • Setup spend limits on cards.
  • Check your card balance.
  • Apply for a Flex PLUS credit line.
How does Flex Work?
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Flex operates like a debit card. You allocate physical and virtual cards to employees. You can charge it with your funds via a bank transfer, or use Flex PLUS, a line of credit provided by our partner, Finaxar Capital II Pte Ltd.

Haven't found what your are looking for?
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Get in touch with us. Our support team is happy to help.

Call: +65 3138 4349

Email: support@flexnow.co

How can the spend management platform help with my company’s day-to-day spends?
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Spend management platforms help you oversee your organisational spending with real-time insights, set up custom spend limits on teams, and streamline the billing process.

Can funds be transferred out of a Flex business account?
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Funds will remain in your Flex business account, you may use your Flex card to make purchases.

Can I complete the eKYC on my computer itself?
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No, it is currently not possible to complete your eKYC on your computer. The facial and identity verification will have to be completed on your mobile phone.

How do I sign-up for Flex?
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Signing up for Flex is a 100% online process and takes only 10 minutes. Get your Flex card in just 3 steps. Click here to get started.

Contact Us

Get in touch with us and give your business the ultimate Flex!
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